CONTACT US

We’re Here to Help

At MIZU Recovery, our mission is to help you feel, move, and perform at your best — and that includes providing world-class support every step of the way. Whether you have a question about your order, need product guidance, or just want to say hello, we’re here for you.

Customer Support

Email: support@mizurecovery.com
Our customer care team is available Monday–Friday and aims to respond to all inquiries within 24 hours.

For the fastest service, please include:

• Your order number (if applicable)

• The email address used at checkout

• A brief summary of your question or issue

Business Hours

Monday–Friday: 9:00 AM – 6:00 PM (EST)
Orders are processed during these hours. We’re closed on weekends and public holidays.

Common Questions

Before contacting us, you may find quick answers in our FAQ — MIZU RECOVERY or SHIPPING & RETURNS pages. These cover topics like:

• Order status & tracking

• Delivery times

• Returns & exchanges

• Warranty & product support

Partnerships & Collaborations

For business inquiries, influencer collaborations, or wholesale opportunities, please reach out to our team directly at support@mizurecovery.com with the subject line: “Business Inquiry – MIZU Recovery.”

Our Promise

Every message is read and responded to by a real member of the MIZU Recovery team — no bots, no scripts, just real support from people who care about your recovery journey.